How to Change Your DStv Package in Nigeria Before 5 November

DStv customers in Nigeria can check the new package options and request a different one in the MyDStv app by opening Change Packages and selecting the package they want.

DStv’s new Nigeria packages take effect on 5 November 2026. MultiChoice says in its package announcement that affected customers will be migrated automatically, so you do not have to change anything if you are happy with the package assigned to your account. If you want a different option, the provider’s app lets you choose a package yourself.

This guide explains how to check your account, compare the new line-up and submit a package change. It covers DStv Nigeria; package names, prices and support routes differ by country.

How to change your DStv package in Nigeria

MultiChoice’s app FAQ says customers can change packages from the app’s Change Packages area and select the package they want to upgrade or downgrade to. The exact screens can vary with app version, but the provider confirms these two steps.

Quick steps to change a DStv package

1. Open the MyDStv app and sign in to the account linked to your decoder.
2. Choose Change Packages from the account or self-service options.
3. Review the available packages and select the one you want.
4. Read the price and any confirmation details shown for your account, then follow the app’s prompts to submit the change.
5. Return to your account view and check that the package shown matches your selection. If it does not, use DStv’s support options before trying again.

DStv confirms that the app supports changing packages, but it does not publish one universal processing time for every account on the help page. Follow the confirmation shown in your own account and check the package status there. Do not assume a change has gone through until your account reflects it.

Which DStv package should you choose?

Before selecting a package, compare the channels and sports you actually watch with the monthly price. DStv’s new Nigeria line-up starts on 5 November: Starter is ₦6,000, Select is ₦11,000, Sports is ₦21,000 and Premium is ₦44,500 per month, according to the official DStv announcement. Check the provider’s current package comparison page for the channel list, because line-ups can change.

DStv says Starter includes selected football, while Sports includes every Premier League and UEFA Champions League match. Premium adds other sports such as Formula 1, tennis and golf. Select sits between Starter and Sports for households prioritising entertainment channels. These descriptions are a starting point; confirm the channels you care about before choosing.

If your current account will be migrated automatically on 5 November and the new package suits you, there is no need to submit a change just because the names are changing. If you prefer another tier, use Change Packages and review the terms shown before confirming.

READ ALSO: DStv and GOtv Prices in Nigeria 2026: Packages from ₦4,000

What if Change Packages is missing or the app will not load?

First, check that you are signed into the account for the correct decoder and that the app is current. The official MyDStv FAQ describes Change Packages as a self-service feature, but it does not list every reason the option might be unavailable. Avoid guessing at account or decoder fixes that DStv has not confirmed.

DStv also offers self-service through its website and WhatsApp. Its Nigeria getting-started page says subscribers can manage packages through the MyDStv app or self-service website, and can ask for package changes through WhatsApp. If the app does not show the option, open DStv’s official Nigeria self-service page or contact support using the details on DStv’s contact page. Do not share your password or one-time codes in an unsolicited message.

When you contact support, have your customer or smartcard number ready inside the official DStv channel. Explain which package appears now and which one you selected, and include any on-screen error wording. Never post account numbers publicly.

READ ALSO: How MultiChoice’s split-bill option reduces the DStv Premium price

Changing DStv package: frequently asked questions

Do I have to change my DStv package before 5 November?

No. DStv says affected customers will be migrated automatically. Change your package only if you want a different option, and check the account details before confirming.

Can I downgrade or upgrade in the MyDStv app?

Yes. DStv’s app FAQ says customers can use Change Packages to choose a package to upgrade or downgrade to.

Can I change my DStv package without the app?

DStv also lists its self-service website and WhatsApp as ways to manage an account and change a package in Nigeria. Use the links on DStv’s official site to reach those channels.

How much are the new DStv packages in Nigeria?

DStv lists Starter at ₦6,000, Select at ₦11,000, Sports at ₦21,000 and Premium at ₦44,500 per month from 5 November 2026. Confirm the current package terms on DStv’s Nigeria site before making a choice.

Last checked: 2 November 2026.