Visa is hiring in Nigeria: How to apply for high-paying Client Success Manager Role
Visa Nigeria opens Client Success Manager role in Lagos.
Visa Incorporated Nigeria has announced a new employment opportunity as part of its ongoing expansion within the country’s fast-growing digital payments ecosystem. The global financial technology giant is currently recruiting for the position of Client Success Manager, a full-time role based in Lagos, Nigeria.
The opening reflects Visa’s continued investment in Nigeria’s payment infrastructure and its commitment to strengthening relationships with banks, merchants, and payment partners across the region.
About Visa Incorporated and Its Operations in Nigeria
Visa Incorporated is a global digital payments technology company that facilitates electronic funds transfers across Nigeria and the rest of the world. Rather than issuing cards or providing credit directly to consumers, Visa partners with Nigerian financial institutions such as GTBank, UBA, and other licensed banks to deliver secure card products and innovative payment solutions.
In Nigeria, Visa plays a critical role in advancing cashless payments, e-commerce growth, and secure digital transactions, making it one of the most influential players in the country’s fintech ecosystem.
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Role Overview: Client Success Manager at Visa Nigeria
The Client Success Manager role is designed for experienced professionals who can deliver high-quality technical, service, and project support to Visa’s key clients. The successful candidate will demonstrate deep knowledge of Visa Acceptance Platform products, including CyberSource payment and risk management solutions.
This role requires a proactive, client-focused approach, ensuring that high-profile partners receive comprehensive and timely support while maximizing the value of Visa’s payment technologies.
Key Responsibilities and Daily Functions
According to the job listing, the Client Success Manager will:
- Deliver proactive and ad-hoc technical support to an assigned portfolio of key clients
- Troubleshoot and resolve technical issues via phone, email, and face-to-face meetings
- Liaise with clients alongside Visa’s commercial Account Managers
- Manage technical communication with client executives, project teams, and developers
- Oversee new merchant implementations and provide consultative payment guidance
- Handle technical escalations with global support teams
- Conduct regular service review meetings with existing clients
- Advocate for product improvements across Visa’s cross-functional teams
- Maintain accurate case documentation within Visa’s CRM systems
The position also involves project management, particularly for complex integrations involving third-party developers.
Qualifications and Experience Required
To qualify for the role, candidates must meet the following requirements:
- BA, BSc, or HND qualification
- 3–5 years of experience in payments, gateways, acquiring, or fintech environments
- Strong background in technical support or account management
- Experience with card-not-present (e-commerce) transactions
- Knowledge of programming languages is an advantage
- Excellent written and verbal communication skills
- Ability to manage multiple projects and resolve complex problems
- Strong organizational and teamwork skills
Work Arrangement and Equal Opportunity Policy
Visa confirmed that the role operates on a hybrid work model, with in-office expectations to be clarified by the hiring manager. The company also reaffirmed its position as an Equal Employment Opportunity (EEO) Employer, welcoming qualified applicants regardless of background and considering candidates with criminal histories in line with applicable laws.
How to Apply for the Visa Nigeria Job
Interested and qualified candidates are advised to apply through the official Visa application link provided in the job listing. As of publication, no application deadline has been specified, meaning early applications may improve chances of consideration.
FAQ
Is Visa Incorporated currently hiring in Nigeria?
Yes. Visa Incorporated Nigeria is currently hiring for the position of Client Success Manager, based in Lagos.
What position is Visa Nigeria recruiting for?
Visa Nigeria is recruiting for a Client Success Manager, a full-time role focused on technical support, client engagement, and payment solutions.
Where is the Visa Nigeria job located?
The position is based in Lagos, Nigeria, with a hybrid work arrangement.
What qualifications are required for the Visa Client Success Manager role?
Applicants must hold a BA, BSc, or HND and have 3–5 years of relevant experience in payments, fintech, or technical account management.
Is the Visa Nigeria job open to graduates?
While the role requires prior professional experience, graduates with strong fintech or payment gateway backgrounds may be considered if they meet experience expectations.
Does Visa Nigeria offer remote or hybrid work?
Yes. Visa confirmed that the role is hybrid, with office attendance requirements determined by the hiring manager.
What experience gives applicants an advantage?
Experience in payment gateways, e-commerce, card-not-present transactions, programming languages, and technical integrations is strongly preferred.
How do I apply for the Visa Incorporated Nigeria job?
Candidates should apply through the official Visa careers application link provided in the job announcement.
Is there an application deadline for the Visa Nigeria job?
No official deadline has been announced, but early applications are encouraged.
Why is Visa Nigeria a good place to work?
Visa offers exposure to global payment technologies, career growth opportunities, competitive benefits, and a culture focused on innovation, security, and inclusion.