SARS 2025 tax season update for North West communities — here’s all to know

The South African Revenue Service (SARS) will begin its Mobile Tax Unit (MTU) visits across the North West province this July 2025, as part of its nationwide outreach to improve access to tax services during the 2025 tax season. These mobile units will serve as temporary SARS offices in areas that are far from permanent branches, helping residents meet their tax obligations conveniently and on time.

From July through October 2025, the MTUs will visit several towns and municipalities across the province—including Rustenburg, Klerksdorp, Mahikeng, Potchefstroom, and more—offering services such as tax return filing, registration, personal detail updates, and eFiling or MobiApp guidance. The visits are designed to ensure that residents, especially those in remote communities, can receive face-to-face assistance from SARS officials without needing to travel far.

This initiative aims to make the tax system more inclusive, accessible, and supportive—especially for individuals who are elderly, self-employed, or without internet access.

The South African Revenue Service will be visiting the areas listed above to assist taxpayers with the submission of income tax returns, eFiling, income tax registration and general enquiries on tax.

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What Services Will Be Provided?

SARS Mobile Tax Units offer almost the same services as regular branches, including:

• Assistance with ITR12 income tax returns (for employees, freelancers, or provisional taxpayers)

• Updating personal details such as contact information, banking details, or addresses

• Help registering for eFiling or the SARS MobiApp

• Assistance with SARS letters or audit queries

• Auto-assessment resolution for those flagged by the system

• Support for provisional taxpayers, especially small businesses or self-employed individuals

What you need to register as a taxpayer

•  Certified copy of your Identity
•    Document/Passport/Driver’s
•    Licence
•  Original Bank Statement
•    (stamped by the bank)
•  Original Proof of Address

What you need to submit an Income Tax Return

• IRP5/IT3(a) certificates
• IT3(b) certificates in respect of Investment Income
• Medical Aid certificates and receipts as confirmation of payment
• Retirement Annuity Fund certificates
• Travel logbook (receipt of a travel allowance)
• Any other documentation relating to income received or deductions you want to claim
• Proof of Identification (identity document/passport/driver’s licence)
• If married in community of property – spouse’s identity number

Why This Matters

For millions of South Africans, especially in rural and semi-urban areas, traveling to a SARS branch can be time-consuming, expensive, or even impossible. The Mobile Tax Units reduce these barriers by ensuring that everyone has access to professional support during tax season. It’s not only about filing on time—it’s about empowering citizens to remain compliant, avoid penalties, and understand their rights and responsibilities.

This initiative also speaks to SARS’s broader mission of tax inclusivity, digital innovation, and improving voluntary compliance by “meeting taxpayers where they are.”

What to Do Next

1. Check SARS’s official site for updated visit schedules in your province.

2. Prepare your documents early so you don’t miss your local MTU.

3. Arrive early at the venue on the designated day.

4. Download the SARS MobiApp if possible, to streamline your experience.

5. Encourage others in your community—especially elders and small business owners—to take advantage of this opportunity.