Kuddy Cosmetics is Hiring Customer Service Representatives in Lagos: Apply for Full-Time Role
Kuddy Cosmetics Hiring Customer Service Rep in Lagos
In a fresh wave of graduate job opportunities in Lagos, Kuddy Cosmetics International Limited has announced an opening for a Customer Service Representative. The position offers a full-time role for qualified candidates seeking to build a career in Nigeria’s fast-growing beauty and cosmetics industry.
With over four decades of industry presence and operations spanning more than 15 locations nationwide, Kuddy Cosmetics continues to expand its workforce. The recruitment drive is expected to attract young professionals eager to gain hands-on experience in customer care, retail operations, and brand representation.
About Kuddy Cosmetics International Limited
Founded over 40 years ago by Kudirat Fashola, Kuddy Cosmetics has evolved into one of Nigeria’s largest beauty product distributors. The company operates in major cities including Lagos, Abuja, and Port Harcourt.
Beyond distribution, the company manufactures high-quality skincare and makeup products designed for diverse skin tones and types. Over the years, Kuddy Cosmetics has built a strong reputation for innovation, professionalism, and industry leadership within Nigeria’s beauty market.
Employees at Kuddy Cosmetics benefit from structured training programs, career development opportunities, Health Maintenance Organization (HMO) coverage, and performance-based incentives.
Key Responsibilities of the Customer Service Representative
Successful candidates will be responsible for ensuring a seamless customer journey across multiple communication channels.
Core responsibilities include:
- Responding to customer inquiries via phone, email, social media, and in-person interactions
- Handling complaints professionally and ensuring timely resolution
- Processing customer orders, returns, and exchanges
- Maintaining accurate customer records
- Following up on pending issues to ensure satisfaction
- Collaborating with sales and operations teams
- Providing detailed product and service information
- Maintaining a positive and empathetic attitude
The role requires patience, problem-solving skills, and the ability to multitask effectively in a fast-paced retail environment.
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Qualifications and Skills Required
To qualify for the Customer Service Rep Job at Kuddy Cosmetics, applicants must meet the following criteria:
- Bachelor’s Degree (BA/BSc/HND)
- 2–4 years of relevant work experience
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Customer-focused mindset
- Ability to work collaboratively in a team environment
Candidates with previous experience in retail, beauty, or FMCG sectors may have an added advantage.
Benefits of Working at Kuddy Cosmetics
Working with Kuddy Cosmetics provides exposure to Nigeria’s beauty industry and opportunities for professional growth.
Key benefits include:
- Health insurance (HMO coverage)
- Professional development and training
- Performance-based awards
- Career advancement opportunities
- Industry networking experience
The company emphasizes skill-building, and some employees note that the experience can prepare individuals to eventually establish their own businesses.
How to Apply for the Kuddy Cosmetics Job
Interested and qualified candidates are required to submit their CVs via email.
Application Email: [email protected]
Email Subject Line: Customer Service Representative
Application Deadline: March 2, 2026
Applicants are encouraged to apply early to avoid last-minute submission challenges.
FAQ – Customer Service Rep Job at Kuddy Cosmetics
1. Is Kuddy Cosmetics currently hiring in Lagos?
Yes. Kuddy Cosmetics is currently hiring a Customer Service Representative for its Lagos location.
2. What qualifications are required for the Kuddy Cosmetics job?
Applicants must possess a BA, BSc, or HND and have 2–4 years of relevant experience.
3. Where is the job location?
The role is based in Lagos, Nigeria.
4. What is the deadline for application?
The deadline to apply is March 2, 2026.
5. Does Kuddy Cosmetics offer health insurance?
Yes. The company provides HMO coverage as part of its employee benefits package.
6. How can I apply for the Customer Service Rep position?
Send your CV to [email protected] using “Customer Service Representative” as the subject line.
7. Is the Kuddy Cosmetics job full-time or part-time?
The position is a full-time role.
8. What skills are important for this role?
Strong communication skills, patience, customer service orientation, and problem-solving abilities are essential.