Emirates Group is Hiring Senior Sales Support: How to Apply
Emirates Group opens Lagos recruitment for airline Senior Sales Support role
The Emirates Group, one of the world’s most influential aviation organisations, has announced a fresh recruitment opportunity in Lagos, Nigeria, offering qualified candidates a chance to join its global airline operations. The opening, which targets professionals in sales and customer service, reinforces the Group’s continued investment in Africa’s aviation and travel market.
With a firm application deadline of January 12, 2026, this role presents a competitive pathway for Nigerians seeking international airline careers without relocating immediately abroad.
About the Emirates Group
Headquartered in Dubai, United Arab Emirates, the Emirates Group is a global aviation powerhouse comprising Emirates Airline and dnata. Emirates Airline operates one of the world’s largest international flight networks, while dnata delivers ground handling, cargo, travel, and aviation services across multiple continents.
The Group is widely recognised for its premium customer service standards, global connectivity, and strong employee development culture, making its job openings highly competitive worldwide.
Position Available: Senior Sales Support (Lagos)
The current vacancy is for the role of Senior Sales Support, a full-time position based in Lagos, Nigeria. The role sits within the sales and customer service operations of Emirates Airline and supports both direct customers and travel agents.
This position is ideal for candidates with airline reservations, ticketing, or contact centre experience, particularly those familiar with global distribution systems and fare structures.
Key Responsibilities and Job Description
Successful candidates will be responsible for delivering exceptional customer service while actively supporting sales growth. Core duties include issuing Emirates tickets, advising customers on fares, travel requirements, and managing bookings across multiple channels.
The role also involves revenue enhancement activities, including promoting Skywards membership, fare upgrades, Dubai stopovers, hotel bookings, and other Emirates products. Additionally, the Senior Sales Support officer will act as a key escalation point for complex bookings, medical cases, and special service requests.
Candidates may also deputise for team leaders when required, making this role both operational and supervisory in nature.
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Qualifications and Requirements
Applicants must possess at least a BA, BSc, or HND qualification, with prior experience in an airline, travel agency, reservations office, or contact centre environment.
Strong knowledge of airline fares, ticketing procedures, Skywards, and reservation systems is essential. Candidates must also be computer-literate, with proficiency in Microsoft Word, Excel, and email tools. Fluency in additional languages beyond English is considered an advantage due to the international nature of customer interactions.
Importantly, applicants must have the legal right to live and work in Nigeria, as the role is Lagos-based.
Why This Emirates Group Job Stands Out
This opportunity offers candidates the prestige of working with a globally respected airline brand, exposure to international travel operations, and career growth within one of the aviation industry’s most stable employers. For professionals seeking long-term aviation careers, this role provides valuable global experience without immediate relocation.
How to Apply for Emirates Group Recruitment 2026
Interested and qualified candidates should submit their applications via the official Emirates Group application portal using the provided link in the job listing.
Deadline: January 12, 2026
Early application is strongly advised due to the competitive nature of Emirates Group recruitment.
FAQ – Emirates Group Senior Sales Support 2026
Is the Emirates Group currently hiring in Nigeria?
Yes. The Emirates Group has opened a recruitment opportunity for a Senior Sales Support role based in Lagos, Nigeria.
What position is available at the Emirates Group in Lagos?
The available role is Senior Sales Support, a full-time position focused on airline ticket sales, customer service, and revenue support.
Who is eligible to apply for this Emirates Group job?
Applicants with a BA, BSc, or HND, relevant airline or travel industry experience, and the legal right to work in Nigeria are eligible.
Is this Emirates Group job open to graduates?
Yes. Graduates with relevant customer service, reservations, or airline experience can apply.
Do I need prior airline experience to apply?
Yes. Experience in an airline, contact centre, reservations office, or travel agency environment is strongly required.
Where is the job location?
The position is based in Lagos, Nigeria.
What is the application deadline for Emirates Group recruitment 2026?
The deadline to apply is January 12, 2026.
How do I apply for the Emirates Group job?
Applications must be submitted through the official Emirates Group application link provided in the job listing.
Does Emirates Group offer career growth opportunities?
Yes. Emirates Group is known for structured career progression, global exposure, and professional development across its international network.
