Chowdeck Nigeria is hiring: Customer care job with pay, benefits, and growth opportunities

Chowdeck offers full-time Customer Care job in Lagos

Leading logistics and food delivery tech company Chowdeck Nigeria has opened applications for a Customer Care Job in Lagos. The full-time hybrid role is designed for passionate, fast-learning individuals who can deliver exceptional customer experiences while supporting Chowdeck’s mission of simplifying food delivery for Nigerians.

The job offers competitive pay, medical insurance, a lunch allowance, and a company laptop, alongside a fast-paced, growth-oriented environment that encourages innovation and teamwork.

What Is Chowdeck and What Do They Do?

Chowdeck is a technology-driven food logistics platform connecting restaurants, riders, and customers across Nigeria. The company enables restaurants to deliver meals efficiently while providing customers with an easy-to-use ordering platform.

With its rapidly expanding operations, Chowdeck has become one of Nigeria’s top tech-driven delivery solutions, known for fast delivery times, responsive support, and an employee-first culture.

Job Role: Customer Support Representative

As a Customer Care Representative, you will serve as the first point of contact for Chowdeck users, including customers, vendors, and riders. Your role involves resolving delivery issues, managing customer inquiries, processing refunds, and ensuring users enjoy seamless app experiences.

The role is full-time and hybrid, offering flexibility to work outside normal hours, including weekends and holidays, to meet customer needs.

Key Responsibilities

Successful candidates will:

Handle customer issues via chat, calls, email, and social media.
Manage orders — including modifications, cancellations, and refunds.
Provide accurate information on Chowdeck services and policies.
Support internal teams and escalate complex cases where necessary.
Maintain strong communication and ensure high-quality customer interactions.
Contribute to internal knowledge-sharing and process improvement.

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Qualifications and Requirements

Applicants must:

Hold a Bachelor’s Degree (BA/BSc/HND).
Be excellent communicators, both written and verbal.
Be fast learners who are patient, intuitive, and empathetic.
Have a passion for solving problems and improving customer experience.
Be flexible with work hours (including nights and weekends).
Be fluent in English and capable of multitasking effectively.

Employee Benefits

Chowdeck provides one of the most employee-friendly packages in Nigeria’s tech space. Benefits include:

Lunch allowance for daily needs.
Laptop (MacBook) for efficient performance.
Full medical coverage for health security.
A collaborative culture with growth-focused colleagues.

These perks reflect Chowdeck’s commitment to building a motivated, high-performing team that values excellence and innovation.

How to Apply for Chowdeck Customer Care Job

Interested and qualified candidates should:

Visit the official Chowdeck job application page.
Fill in the online form and upload all required details.
Submit before the application deadline (not specified).

FAQs About the Chowdeck Customer Care Job

1. What is Chowdeck?

Chowdeck is a Nigerian tech company that connects restaurants, riders, and customers through an app-based food delivery system, making food ordering and delivery seamless.

2. What position is Chowdeck hiring for?

Chowdeck is currently hiring Customer Support Representatives to help resolve customer and vendor issues, manage orders, and ensure smooth delivery experiences.

3. Where is the job located?

The position is based in Lagos, Nigeria, and operates on a hybrid schedule, combining remote and on-site work.

4. What qualifications are required?

Applicants must hold a Bachelor’s Degree (BA/BSc/HND), possess strong communication skills, and be comfortable working flexible hours, including weekends.

5. Is the Chowdeck job full-time?

Yes. It’s a full-time hybrid role that offers job stability, structured hours, and opportunities for growth within the company.

6. Does Chowdeck offer remote work?

While primarily Lagos-based, the job includes hybrid flexibility, allowing employees to work remotely when required.

7. What benefits does Chowdeck provide?

Benefits include competitive pay, medical coverage, lunch allowance, and a laptop, alongside opportunities for professional development.

8. How can I apply for the Chowdeck Customer Care job?

Applications should be submitted through the official Chowdeck career portal or via the Jobs Region website before the closing date.

9. What makes Chowdeck a good employer?

Chowdeck promotes a culture of autonomy, growth, and innovation, ensuring employees work in a supportive and high-performing environment.

10. When is the application deadline?

Thedeadline has not been specified, so interested candidates are encouraged to apply as soon as possible.