2025 tax season: SARS to visit Western Cape — check your area, date, time, other details

The South African Revenue Service (SARS) will bring essential tax services directly to communities in the Western Cape beginning this September, as part of its Mobile Tax Unit (MTU) rollout for the 2025 tax season.

This initiative ensures that residents across the province—especially those in rural and under-served areas—have easier access to SARS assistance without needing to travel long distances or rely solely on digital platforms.

In September, the MTUs will visit several key towns in Western Cape. Taxpayers will be able to file their returns, update banking and contact information, register for tax, and receive guidance on SARS eFiling or MobiApp—all from convenient local venues such as libraries and community centres.

This outreach is part of SARS’s broader effort to make tax compliance more inclusive, efficient, and accessible across all provinces.

The South African Revenue Service will be visiting the areas listed above to assist taxpayers with the submission of income tax returns, eFiling, income tax registration and general enquiries on tax.

READ ALSO

SARS is coming to Limpopo: Date, time, and all you should know

SARS shares key updates for Limpopo, Western Cape, Free State, Northern Cape communities

SARS finally speaks on system glitch, gives reason for extension

South Africa: SARS gives new update, deadline on tax returns — key details to know

What the SARS glitch reveals about South Africa’s digital innovation and its implications

SARS apologises for major glitches on tax day: What went wrong & what it means for taxpayers

Categories of taxpayers excluded from SARS auto-assessment 2025 — and why

SARS 2025 auto-assessment: Step-by-step guide to navigate the process

SARS 2025 auto-assessment: Step-by-step guide to navigate the process

SARS introduces new changes ahead of 2025 tax season… all you should know

What Services Will Be Provided?

SARS Mobile Tax Units offer almost the same services as regular branches, including:

• Assistance with ITR12 income tax returns (for employees, freelancers, or provisional taxpayers)

• Updating personal details such as contact information, banking details, or addresses

• Help registering for eFiling or the SARS MobiApp

• Assistance with SARS letters or audit queries

• Auto-assessment resolution for those flagged by the system

• Support for provisional taxpayers, especially small businesses or self-employed individuals

What you need to register as a taxpayer

•  Certified copy of your Identity
•    Document/Passport/Driver’s
•    Licence
•  Original Bank Statement
•    (stamped by the bank)
•  Original Proof of Address

What you need to submit an Income Tax Return

• IRP5/IT3(a) certificates
• IT3(b) certificates in respect of Investment Income
• Medical Aid certificates and receipts as confirmation of payment
• Retirement Annuity Fund certificates
• Travel logbook (receipt of a travel allowance)
• Any other documentation relating to income received or deductions you want to claim
• Proof of Identification (identity document/passport/driver’s licence)
• If married in community of property – spouse’s identity number

Why This Matters

For millions of South Africans, especially in rural and semi-urban areas, traveling to a SARS branch can be time-consuming, expensive, or even impossible. The Mobile Tax Units reduce these barriers by ensuring that everyone has access to professional support during tax season. It’s not only about filing on time—it’s about empowering citizens to remain compliant, avoid penalties, and understand their rights and responsibilities.

This initiative also speaks to SARS’s broader mission of tax inclusivity, digital innovation, and improving voluntary compliance by “meeting taxpayers where they are.”

What to Do Next

1. Check SARS’s official site for updated visit schedules in your province.

2. Prepare your documents early so you don’t miss your local MTU.

3. Arrive early at the venue on the designated day.

4. Download the SARS MobiApp if possible, to streamline your experience.

5. Encourage others in your community—especially elders and small business owners—to take advantage of this opportunity.