2025 tax season: SARS to visit Eastern Cape, KwaZulu-Natal, and Mpumalanga — check your area, date, time, contact details

As part of its commitment to bringing tax services closer to the people, the South African Revenue Service (SARS) has announced the scheduled deployment of its Mobile Tax Units (MTUs) across the Eastern Cape, KwaZulu-Natal, and Mpumalanga provinces from July to October 2025.

These mobile offices are designed to reach underserved and remote communities, providing essential tax assistance such as taxpayer registration, filing support, submission of documents, and general tax education.

The MTUs play a key role in enhancing accessibility and voluntary compliance during the 2025 tax season, especially for individuals who may not have easy access to SARS branches.

Here is a comprehensive guide for those in these provinces.

Eastern Cape 

1. Gqeberha

2. East London

3. Mthatha

KwaZulu-Natal Province

Mpumalanga Province

1. Siyabuswa

2. Bushbuckridge

3. Schoemansdal

4. Mkhondo

5. Msukaligwa 

Check HERE to read more about SARS outreach guide.

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What Services Will Be Provided?

SARS Mobile Tax Units offer almost the same services as regular branches, including:

• Assistance with ITR12 income tax returns (for employees, freelancers, or provisional taxpayers)

• Updating personal details such as contact information, banking details, or addresses

• Help registering for eFiling or the SARS MobiApp

• Assistance with SARS letters or audit queries

• Auto-assessment resolution for those flagged by the system

• Support for provisional taxpayers, especially small businesses or self-employed individuals

What you need to register as a taxpayer

•  Certified copy of your Identity
•    Document/Passport/Driver’s
•    Licence
•  Original Bank Statement
•    (stamped by the bank)
•  Original Proof of Address

What you need to submit an Income Tax Return

• IRP5/IT3(a) certificates
• IT3(b) certificates in respect of Investment Income
• Medical Aid certificates and receipts as confirmation of payment
• Retirement Annuity Fund certificates
• Travel logbook (receipt of a travel allowance)
• Any other documentation relating to income received or deductions you want to claim
• Proof of Identification (identity document/passport/driver’s licence)
• If married in community of property – spouse’s identity number

Why This Matters

For millions of South Africans, especially in rural and semi-urban areas, traveling to a SARS branch can be time-consuming, expensive, or even impossible. The Mobile Tax Units reduce these barriers by ensuring that everyone has access to professional support during tax season. It’s not only about filing on time—it’s about empowering citizens to remain compliant, avoid penalties, and understand their rights and responsibilities.

This initiative also speaks to SARS’s broader mission of tax inclusivity, digital innovation, and improving voluntary compliance by “meeting taxpayers where they are.”

What to Do Next

1. Check SARS’s official site for updated visit schedules in your province.

2. Prepare your documents early so you don’t miss your local MTU.

3. Arrive early at the venue on the designated day.

4. Download the SARS MobiApp if possible, to streamline your experience.

5. Encourage others in your community—especially elders and small business owners—to take advantage of this opportunity.